Evaluate and develop flight attendants skills to delight passengers flight after flight

Crews' Best is used to recognize flight attendants talent, improve customer relations and reduce airline turnover.

Our SAAS solution allows instructors to personalize cabin crew training based on identified areas for improvement throughout the year. Aiming passenger experience optimization.

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Demo meeting

Developing excellence on board and building loyalty

Coaching the climb
in competence

Give meaning, develop potential, support

At Crews'Best, we are convinced that developing excellence on board requires personalized support for Y & Z generations.

Competence management calls for new interactive approaches to develop more engagement . That’s why we created an innovative platform for instructors, cabin managers and cabin crew.

The Crews'Best software solution helps managers to assess each person's skills throughout the year, to adapt professional training that provides meaning and to encourage skills development.

Crews Best collects feedback from cabin crew, cabin crew chiefs and passengers

5 steps

1

Self-assessment

The cabin crew evaluates their own performance on each flight

according to 20 criterias

2

Assessment

Cabin crew manager attributes points to each cabin crew member on their overall flight performance in 30 seconds

3

Points earned

The cabin crew accumulates points flight after flight to be eligible for career advancement.

4

Training

Cabin crew & instructors develop skills in knowledge, interpersonal skills and know-how

5

Promotion

Cabin crew member having consistent and best practice is pre-selected for future appointments as Chief Cabin Attendant.

example of self-assessment criteria established with customer airlines

Totalize points flight after flight to help you advance your career

A simple and intuitive tool

We have designed an intuitive and universally usable software solution.

Evaluating skills throughout yearly flights enable cabin crew to self-monitor progress and succeed individually and collectively .

See the tutorial

The performance of the commercial cabin crew is accessible from a dashboard

Detailed performance reports

Each instructor tracks the progress of its cabin crew via a detailed report. It identifies strengths and areas for improvement at a glance, optimizes monitoring and facilitates cabin position assignments by Chief attendant.

20 customizable criteria

See the standard report