Crews' Best is a caring travel companion
Flight Attendant : Are you looking to boost your career and develop your skills?
Instructors : you want to coach the performance of your cabin crew
Union Representatives : you like transparency, fairness, employee happiness
Managers : you want to improve skills and improve the passenger experience
Welcome to Crews' Best, the skills management and assessment tool that allows you to objectively monitor your performance and progress at your own pace:
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help everyone establish their skill level
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clarify the rules of the game and conditions of development
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access the knowledge needed to achieve your ambitions
Seen by union delegates
This solution was presented to various union delegates from several European airlines, and adjusted according to their unanimous comments.
""The solution meets the needs of employees
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Evolve in kindness : earn points rather than being punished
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Provide equal opportunities for promotion
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Provide access to training to anyone wishing to train."
Seen by the Cabin Managers
« The right person in the right position »
This solution was presented to several Cabin Crew managers from different European airlines, it emerged that the solution meets their needs for :
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Organizing the allocation of positions according to the skills of the cabin crew ensures a high level of satisfaction
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Evaluate each Pnc in 30 seconds (instead of 12 minutes to write a sheet with comments)
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Award 1/3 of the points (self-assessment + customer points + Cabin Crew Managers' points)
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Support cabin crew members in acquiring good practices (change in posture of the Cabin crew managers)
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Reduce paper reporting, the points awarded go back to the instructors
Seen by the cabin crew
« Realize own ambitions »
The solution also meets the needs of cabin crew
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Know how to qualify for Cabin Crew manager promotions, no longer through favoritism but according to the published points scale
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Self-manage own skills development
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Have access to training
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Have positive feedback from clients and Cabin crew manager on their level of practice
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Be more independent
Seen by instructors
The solution meets the needs of instructors for :
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Evaluate the cabin crew member throughout the year (instead of 2 evaluations per year)
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Adapt the support according to the learning needs of the coachee
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Have feedback from Cabin crew managers in the field for all cabin crew members
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Measure the impact of training on technical and behavioral changes in flight
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Develop/optimize training programs from year to year
Seen by HR
Human resources departments appreciate the solution for its time savings and objectivity :
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Access unbiased workforce performance
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Clarify the rules, objectives and promotions
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Have a fair, objective measurement tool
Seen by management
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Optimizes workforce commitment to continuous quality
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Has an objective analysis of practices
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Promotes mutual aid, the social climate and the desire to succeed
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Establishes a chain of values and responsibilities
At Crews' Best, we believe that everyone has the potential to achieve own missions and achieve professional goals.
Our mission is to provide you with performance management tools.
We are convinced that :
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accountability
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development of autonomy
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training adapted to needs
allow each employee to accumulate experience and achieve their professional and personal objectives.
The codes change with the arrival of new generations. Management is evolving with its managerial practices to engage, motivate and obtain crews' best commitment. Our team of passionate professionals works every day to offer you the best possible experience.
We listen to your needs and feedback to constantly improve our platform.
At Crews' Best, we believe that success is a journey, not a destination.
