The Airline Cabin Crew Awards recognize the highest overall performance of cabin crew, for rigorous service (technical, efficiency, attention, etc.) and general service characteristics (attitude, enthusiasm, friendliness and hospitality of staff) .
Singapore Airlines wins World's Best Cabin Crew award in 2024
Mr Tan Pee Teck, Senior Vice President, Cabin Crew, Singapore Airlines
“We are extremely proud of our cabin crew who have been awarded the World’s Best Cabin Crew. This recognition is a true testament to the unwavering dedication and professionalism of our Singapore Airlines cabin crew team. Their warmth and commitment ensure that every customer’s journey with Singapore Airlines is memorable and enjoyable.”
In 2023, Garuda Indonesia won the World's Best Cabin Crew award, Singapore Airlines ranked second, ahead of ANA All Nippon Airways in third place.
Here is the ranking list
Garuda Indonesia CEO Irfan Setiaputra said, “Garuda Indonesia is delighted to receive the title of World’s Best Cabin Crew for the sixth time at the World Airline Awards 2023. This global recognition reflects how Garuda Indonesia, as the national airline, meticulously manages its services, including ensuring Indonesian hospitality and the sincerity of our cabin crew towards passengers.
This award also reaffirms the company's performance that shows a positive recovery from the pandemic, which hopefully could have a multiplier effect in all aspects, especially towards the tourism industry in Indonesia, by providing exquisite air services to all. We would also like to thank passengers for trusting Garuda Indonesia's services to facilitate their travel. This achievement is indeed our motivation to develop more initiatives and maintain our commitment to improving passenger satisfaction needs."
Best Crew in Africa 2023: South African Airways
Best Crew in China 2023: Hainan Airlines
Best Crew in Europe 2023: Austrian Airlines
Best Crew for India & South East Asia 2023: Vistara
Best Crew for Indonesia 2023: Garuda Indonesia
Best Crew for Japan 2023: ANA All Nippon Airways
Best Crew for Northern Europe 2023: Finnair
Best Crew for Southern Europe 2023: Iberia
World ranking 2023:
1
Garuda Indonesia
2
Singapore Airlines
3
ANA All Nippon Airways
4
EVA Air
5
Hainan Airlines
6
Qatar Airways
7
Cathay Pacific Airways
8
Thai Airways
9
Emirates
10
Japan Airlines
11
Asiana Airlines
12
Fiji Airways
13
Qantas Airways
14
Oman Air
15
Malaysia Airlines
16
Korean Air
17
Austrian Airlines
18
China Southern Airlines
19
View
20
British Airways
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