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Best crew on board

The Airline Cabin Crew Awards recognize the highest overall performance of cabin crew, for rigorous service (technical, efficiency, attention, etc.) and general service characteristics (attitude, enthusiasm, friendliness and hospitality of staff) .



Singapore Airlines wins World's Best Cabin Crew award in 2024

Mr Tan Pee Teck, Senior Vice President, Cabin Crew, Singapore Airlines

“We are extremely proud of our cabin crew who have been awarded the World’s Best Cabin Crew. This recognition is a true testament to the unwavering dedication and professionalism of our Singapore Airlines cabin crew team. Their warmth and commitment ensure that every customer’s journey with Singapore Airlines is memorable and enjoyable.”

In 2023, Garuda Indonesia won the World's Best Cabin Crew award, Singapore Airlines ranked second, ahead of ANA All Nippon Airways in third place.

Here is the ranking list

Garuda Indonesia CEO Irfan Setiaputra said, “Garuda Indonesia is delighted to receive the title of World’s Best Cabin Crew for the sixth time at the World Airline Awards 2023. This global recognition reflects how Garuda Indonesia, as the national airline, meticulously manages its services, including ensuring Indonesian hospitality and the sincerity of our cabin crew towards passengers.

This award also reaffirms the company's performance that shows a positive recovery from the pandemic, which hopefully could have a multiplier effect in all aspects, especially towards the tourism industry in Indonesia, by providing exquisite air services to all. We would also like to thank passengers for trusting Garuda Indonesia's services to facilitate their travel. This achievement is indeed our motivation to develop more initiatives and maintain our commitment to improving passenger satisfaction needs."


Best Crew in Africa 2023: South African Airways

Best Crew in China 2023: Hainan Airlines

Best Crew in Europe 2023: Austrian Airlines

Best Crew for India & South East Asia 2023: Vistara

Best Crew for Indonesia 2023: Garuda Indonesia

Best Crew for Japan 2023: ANA All Nippon Airways

Best Crew for Northern Europe 2023: Finnair

Best Crew for Southern Europe 2023: Iberia


World ranking 2023:

1

Garuda Indonesia

2

Singapore Airlines

3

ANA All Nippon Airways

4

EVA Air

5

Hainan Airlines

6

Qatar Airways

7

Cathay Pacific Airways

8

Thai Airways

9

Emirates

10

Japan Airlines

11

Asiana Airlines

12

Fiji Airways

13

Qantas Airways

14

Oman Air

15

Malaysia Airlines

16

Korean Air

17

Austrian Airlines

18

China Southern Airlines

19

View

20

British Airways

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