The Crews Best Solution is a Software as a Service solution :

• reduced set-up costs,

• a subscription according to the number of cabin crew to be assessed,

• an unlimited number of transactions.

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The solution uses an API capable of linking the flight scheduling service schedules and crew assignments.

The data is the exclusive property of the airlines using the solution.

The data is processed in real time and is sent to a Dashboard that DPNC instructors consult to refine the cabin crew support and skills development plans.

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Use cases

The following use cases are covered:

 

✈ Flight Preparation

Before a flight, the Cabin Crew manager receives an email notification to remind him to assign a position to each cabin crew member. During the briefing, the Cabin Crew manager assigns a position to each cabin crew member.

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✈ Evaluation of a flight

At the end of the flight:

• The Cabin Crew manager receives an email inviting him to evaluate the cabin crew in his area.

• Each Flight attendant receives an email inviting him to self-evaluate on his flight.

 

When Cabin Crew manager and Flight attendant filled out the questionnaire:

• The flight attendant score for the flight is calculated.

• flight attendant is notified that evaluation is ready.

• cabin crew member can view own score and  progress with evolution to previous flights

 

✈ Visualization of the progression

Cabin crew member sees the recap of obtained points on graphics.

Instrctors can manage the set of statistics over several years to report on the progression of a cabin crew member for whom he is the referent.

The Director measures the instructor coaching impact on cabin crew members efficiency growth (through the progression of cabin crew members under their authority).

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Deliverables

Crews' Best solution allows the :

 

1. Chief Cabin Attendant to assign a position to each cabin crew member a flight.

2. CCP or CC to evaluate cabin crew members according to the pre-established questionnaire

3. Commercial Cabin Crew to self-evaluate according to the questionnaire

4. Cabin Crew to view the result of their evaluation of each of their flights

 

For a given flight, the entry of evaluations is possible within a 24-hour window.

The personalized questionnaire is defined according to the requirements of each airline.

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The reward system, scale points and requirement levels applied to calculate the points obtained following an evaluation are defined by the airline for its own needs

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The number of evaluation criteria, their nature, their variability over time are personalized according to the choices and priorities of the airline using the Crews Best SAAS solution.